Triple Espresso it looking for someone who truly understands gaming culture and can operate at the intersection of game development and player communities. A person who will take care of our audiences on Steam, Discord, and Reddit, speak their language, and support the marketing and development teams during the post-launch and pre-launch periods.

Your responsibilities:

• Managing and moderating communities on Steam, Discord, and Reddit, especially during high-activity periods after the game launch.

• Actively building and growing the community — recruiting ambassadors, encouraging discussions, and supporting user engagement.

• Mediating between the dev team and players — translating feedback, calming tensions, and managing crises.

• Managing Steam reviews: monitoring new reviews, identifying key topics, responding to selected reviews, and analyzing community sentiment.

• Supporting social media channels (Facebook, Instagram, TikTok, X, YouTube) in day-to-day communication.

• Creating engaging content in English.

• Responding to comments, messages, and discussions in a friendly, professional, and player-focused manner.

Requirements:

• Minimum 2 years of experience managing communities and social media profiles.

• Experience with game launches or in indie development teams.

• Experience moderating Steam, Discord, and Reddit.

• Knowledge of Steam review management processes and tools.

• Excellent English communication skills.

• Understanding of player communication styles and gaming culture.

• Strong copywriting skills.

• Communication sensitivity and the ability to handle community emotions.

Nice to have:

• Basic social and community analytics (especially sentiment analysis in reviews).

• Creativity in designing engaging community formats.

• Passion for football.

About the company

Triple Espresso is the result of our diverse experience, which combines the passion for sport, expertise within the gaming industry and effective marketing. Our mission revolves around accentuating sport as a social and cultural phenomenon. We portray emotions associated with it from a novel and unexplored perspective creating the one-of-a-kind video game. We aim to develop and publish one of the most important titles in the strategy games category, with the usage of official licenses and media support from some of the biggest sport clubs.